Terms and Conditions – Guts Casino
These terms explain the basic rules for using Guts Casino from New Zealand. By opening an account, logging in, depositing, claiming a bonus, or playing any game, the player agrees to the site terms, privacy policy, game rules, sports rules where relevant, and any promotion-specific conditions.
The English version of the terms takes priority if there is a difference between language versions. Players should read the current terms before using real money, as Guts may update rules that affect accounts, payments, bonuses, verification, and responsible gaming tools.
Account Registration and Player Details
A player must create a personal account before using real-money services at Guts Casino. The account must contain accurate personal details, including name, date of birth, address, contact details, and any other information needed for identity checks.
Only one account is allowed per player. Duplicate accounts, false details, shared payment methods, or attempts to bypass restrictions can lead to account closure and loss of bonus funds or winnings linked to rule breaches. Guts may also request proof of identity, proof of address, proof of payment method, or further verification documents before allowing withdrawals.
Players are responsible for keeping login details secure. Any activity made through the account may be treated as the player’s own activity unless Guts identifies fraud or unauthorised access.
Bonuses, Promotions and Wagering
Guts Casino bonuses are controlled by separate bonus terms. Offers are normally limited to one per person, household, IP address, device, payment account, and shared computer environment. Players cannot stack deposit bonuses unless the offer clearly allows it.
The general casino bonus terms state that deposit bonuses usually require 35x wagering unless a specific promotion says otherwise. A minimum deposit of €10 is listed for deposit and reload bonuses unless different terms apply to the offer. Deposits made with Neteller, Skrill, or Paysafecard do not qualify for the welcome bonus or other deposit bonuses unless the offer says otherwise.
Different games contribute differently to wagering. Casino slots usually contribute 100%, table games contribute less, and video poker may not contribute at all. Bonus funds also have a maximum bet rule while wagering is active. If a player withdraws before meeting wagering conditions, the bonus and bonus winnings may be forfeited.
Deposits, Withdrawals and Verification
Players must use payment methods registered in their own name. Guts can reject payments or delay withdrawals if ownership of the payment method is unclear. The casino may also hold funds while anti-money laundering, fraud prevention, or identity checks are completed.
Withdrawals may require KYC verification before processing. Guts can ask for documents to confirm identity, address, payment method, and source of funds. If the player does not provide the required information, the account may be restricted or closed, and payments may be delayed where required by legal or regulatory duties.
Players should check the cashier for current deposit methods, withdrawal options, limits, processing times, and any method-specific fees before making a transaction.
Responsible Gaming Rules
Guts Casino provides responsible gaming tools including deposit limits, session limits, reality check reminders, time-outs, and self-exclusion. Deposit limits can be set daily, weekly, or monthly. Limit reductions can take effect immediately, while requests to increase or remove limits are subject to a 24-hour cooling-off period.
Time-out options include 24 hours, 7 days, or 30 days. Self-exclusion blocks account access and stops deposits, bets, and marketing during the exclusion period. New Zealand players who need outside help can contact Problem Gambling Foundation NZ at www.pgf.nz or the national Gambling Helpline on 0800 654 655.
Changes to the Terms
Guts may change its terms for legal, regulatory, technical, or commercial reasons. The current version is the one published on the website, with the effective date shown at the top of the terms page. Material changes may be notified by email or website notice.
If a player does not accept updated terms, they may withdraw available funds and close the account, subject to verification and payment checks.
Jurisdiction and Offshore Licence
For customers in Oceania, excluding Australia, Guts Casino is run by Netplay Malta Limited. The site operates under a Malta Gaming Authority licence connected with BML Group Limited.
For New Zealand players, this means Guts Casino uses an offshore licence. It is not regulated by the New Zealand Department of Internal Affairs, although online gambling activity in New Zealand sits within the wider framework of the Gambling Act 2003.
